Here is a summary of tweets from last night's melbourne Knowledge Management Leadership Forum. Interesting topic, good practical advice. Good to see a few other RMIT IKM student's there as well (Stephanie and Jennifer)
Real-time results for #kmlf
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Thanks to everyone tweeting , loving the conversationabout 13 hours ago via Seesmic Web
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So very very true RT @: The lower down in the org the better the documentation tends to be about 13 hours ago via Seesmic Web
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unless it's a building co.about 14 hours ago via Twitterrific
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Structure is only an enabler. Nobody invests in a company because of its structure. about 14 hours ago via Dabr
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Jack Jacoby Having staff with high DRR scores means relying on contractors less and allowing Your team to focus on the unexpectedabout 14 hours ago via TweetDeck
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Jack Jacoby Position Knowledge Requirements? Management is used to thinking abt this when writing position descriptionsabout 14 hours ago via TweetDeck
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Jack Jacoby once you know what you and you team know what knowledge is required to make decisions then you can plan and budget for itabout 14 hours ago via TweetDeck
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Jack Jacoby what KPO could you set for a new CRM system? What metric? Then ask what enablers will help achieve those KPOs?about 14 hours ago via TweetDeck
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Jack Jacoby can you justify your KM program against organisational key performance outcomes?about 14 hours ago via TweetDeck
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FTW RT @ DDR, PCR, PTR, WTF!about 14 hours ago via TwitBird
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Utilisation and Sales takes priority over KM during recession about 14 hours ago via TweetDeck
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Jack Jacoby Tacit too airy fairy? Don't worry just tie down what somebody needs to know to do their job and how much of that they knowabout 14 hours ago via TweetDeck
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You need to increase your Decision Robustness Ratio by retaining the org Intellectual Capital - build incentives to do soabout 14 hours ago via TweetDeck
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About 27 of us at . First night in our new permanent venue at RMIT.about 14 hours ago via Dabr
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@ OMG! about 14 hours ago via Dabr in reply to ThinkingQuick
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DDR, PCR, PTR, WTF!about 15 hours ago via Twitterrific
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... Focus on Mission Critical K. How many of them are documented? How many are other people trained in? about 15 hours ago via Dabr
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Jack Jacoby measure the decision robustness, indicates the quality of decisions made over timeabout 15 hours ago via Twitter for iPhone
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@ "special" about 15 hours ago via TweetDeck in reply to kdelarue
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Tacit knowledge gathering: "What K is unique to your *role* that your successor will need to know when you are promoted?" about 15 hours ago via Dabr
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Jack Jacoby cant capture everything they know, focus on what is perculiar to their role, how many are documented, how many people knowabout 15 hours ago via Twitter for iPhone
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Yes, very interesting RT @ Tacit Knowledge can be converted to explicit. Will be interested to hear more on this...about 15 hours ago via TwitBird
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The challenge is to extract what it is that staff do which is mission critical, specific to their role. about 15 hours ago via TweetDeck
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the challenge is to not capture everything people know, but what is critical to their role.about 15 hours ago via Twitterrific
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Jack Jacoby foundations of a knowledge intellectual model: what we KNOW what we OPERATE what we OWNabout 15 hours ago via Twitter for iPhone
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What decisions do you need to make to deliver your KPOs? (Key Performance Outputs) about 15 hours ago via Dabr
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Jack Jacoby talking on mission critical knowledge.about 15 hours ago via Twitterrific
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3 measures of org wisdom: Robutness, Documentation, Training.about 15 hours ago via Dabr
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Jack Jacoby measure 3: how well critical knowledge is leveraged ( used to create value)about 15 hours ago via Twitter for iPhone
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The lower down in the org the better the documentation tends to be about 15 hours ago via TweetDeck
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Jack Jacoby measure 2: level of documentation of mission critical knowledge (especially at higher levels)about 15 hours ago via Twitter for iPhone
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Tacit Knowledge can be converted to explicit. Will be interested to hear more on this...about 15 hours ago via Dabr
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Jack Jacoby 3 measures: 1 different levels of robustness how sure do you need to be to know decision is good?about 15 hours ago via Twitter for iPhone
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Knowledge is role and level specific it has to be repurposed and that takes effort. about 15 hours ago via TweetDeck
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Jack Jacoby different people across the organisation need the knowledge at different levels of aggregation in different timesabout 15 hours ago via Twitter for iPhone
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At . KM is about making better decisions. Knowledge is role-specific.about 15 hours ago via Dabr
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Jack Jacoby management is about achieving Key Performance Outcomes through decisions, but knowledge is role or project specificabout 15 hours ago via Twitter for iPhone
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Jack Jacoby brief was to build a process that copes with continuous changes in needs.about 15 hours ago via Twitter for iPhone
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Dr. Jack Jacoby Mission Critical Knowledge Management. How to build sustainable value from managing core knowledge.about 15 hours ago via Twitter for iPhone
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Looking at mission critical knowledge at tonight I Melbourne with Jacobyabout 15 hours ago via Twitterrific
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Aaaaargh. Car has run out of fuel on ramp. Gti stuck on lowest level of car park. Gonna be late for :(about 15 hours ago via TweetDeck
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got caught up at work so no for me tonight..and bitterly coldabout 15 hours ago via HootSuite
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@ Will miss tonight. Have fun.about 16 hours ago via TwitBird in reply to kdelarue
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Looking forward to tonight. I'll be there a bit late, so see all you kmlf'ers then! :-)about 19 hours ago via web
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@ I used the Zoo Character Cards on Monday to ID org culture and looking forward to telling you more this evening at about 20 hours ago via TweetDeck in reply to Metaphorage
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No wonder it was inevitable endad up at Emily Mac @ the whole clan seems to have a history with it. Feels like home now.8:39 AM Aug 25th via Twitter for iPhone in reply to helmitch
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Jack Jacoby on Mission Critical KM at tonight -RMIT Grad Sch Bus&Law educational & FUN, what more to want?8:26 AM Aug 25th via Twitter for iPhone
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Yes @ I agree with you on that. At tonight Jack is covering core elements of that gererate long term ROI8:19 AM Aug 25th via Twitter for iPhone in reply to joefirestonephd
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See you there RT @: Looking forward to hearing Dr. Jack Jacoby on Mission Critical KM at tomorrow: 4:54 PM Aug 24th via TweetDeck
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Looking forward to hearing Dr. Jack Jacoby on Mission Critical KM at tomorrow: 4:52 PM Aug 24th via TweetDeck
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